Rapid on-site diagnostics and repair for network outages, intermittent connectivity, PoE failures, and cabling faults. Our technicians arrive prepared with advanced testing equipment to isolate problems quickly and restore service. We focus on minimizing business disruption and providing clear explanations of the root cause along with recommendations to prevent recurrence.
Problems we solve
- Network outages — Locate and fix the fault so your team gets back to work.
- Intermittent connectivity — Track down the drops that come and go.
- PoE failures — Diagnose cameras, phones and access points that won't power up.
- Cabling faults — Opens, shorts, split pairs and damaged terminations found with test equipment.
- Root-cause reporting — A clear explanation and recommendations to prevent recurrence.
Why it matters
Fast response
Technicians arrive ready to test.
Advanced testers
Problems isolated, not guessed at.
Less downtime
Focused on restoring service quickly.
Clear answers
Root cause explained in plain language.
Our process
- Site assessment — Understanding the building layout, existing infrastructure, suitable cable routes and potential challenges.
- Network planning — The right number and location of network points based on how your business actually operates.
- Installation & termination — Neat routing and proper termination that supports long-term reliability and maintenance.
- Testing & labeling — Every connection certified and clearly labeled so future troubleshooting is straightforward.
Frequently asked questions
What should I do during an outage?
Call PCCI at 305-653-8898. Note which areas and devices are affected and when it started — that helps us isolate the fault faster.
Can you fix cabling installed by someone else?
Yes. We test, diagnose and repair existing cabling regardless of who installed it.
